All of our jewellery is hand-crafted to the highest standard and is quality checked in-house in Australia before we ship it to you. Each and every pearl and stone is meticulously hand selected.
In the unlikely event of a faulty item, Salita Matthews offers a six-month warranty starting from the completion date for all of their products. This warranty specifically covers any manufacturing faults, however excludes damages caused by wear and tear, oxidisation, and broken chains or wire.
For all warranty claims, please email your request to email@example.com including your order number and full details of the fault including images, and our team will be in contact.